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Refund Policy

Opportify, Inc. is committed to providing exceptional services and strives for customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be granted:

1. General Refund Terms

Refunds will only be issued in accordance with the conditions outlined below. Opportify reserves the right to evaluate refund requests on a case-by-case basis and determine eligibility based on the circumstances of each request.

2. Eligibility for Refunds

A refund may be considered under the following circumstances:

2.1 Technical Issues

If the Customer experiences persistent technical issues that cannot be resolved within a reasonable timeframe and which substantially impair the use of the services.

2.2 Billing Errors

In cases of overcharging, duplicate billing, or other errors attributable to Opportify, a full or partial refund may be issued.

2.3 Unused Services

If the Customer has prepaid for a period of service they no longer require and has not utilized, a prorated refund may be issued at Opportify’s discretion, provided the request is made promptly.

3. Non-Refundable Cases

Refunds will not be issued under the following conditions:
  1. Services have been fully delivered or utilized.
  2. The Customer fails to comply with these Terms and Conditions or the Acceptable Use Policy.
  3. The request arises from a change in the Customer's circumstances, such as no longer needing the service.

4. Refund Process

To request a refund, the Customer must:
  1. Submit a written request to support@opportify.ai, including:
    1. The account details;
    2. A description of the issue or reason for the refund request;
    3. Any supporting documentation.
  2. Refund requests will be reviewed within 10 business days, and the Customer will be notified of the decision.

5. Refund Method

If a refund is approved, the amount will be refunded to the original payment method used for the purchase. Processing times may vary depending on the payment provider.

6. Changes to the Refund Policy

Opportify reserves the right to modify this Refund Policy at any time. Customers will be notified of any changes, and the updated policy will be posted on our website.

7. Contact Us

For any questions or concerns, Opportify can be contacted at:

Email: support@opportify.ai

Address: 2093 Philadelphia Pike, Unit 1183, Claymont, DE 19703, USA

Thank you for using Opportify. We are committed to providing you with high-quality, secure, and innovative AI-driven SaaS solutions.